Privacy Policy

Information on data processing according to the GDPR

1. Controller

The controller responsible for data processing on this website is:

Reinigungmunchen
Owner: Lirigzon Gashi
Clemensstraße 15, 80803 München, Germany
Phone: +49 170 8877859
Email: info@reinigungmunchen.de
Website: https://reinigungmunchen.de

2. General Information on Data Processing

We process your personal data in accordance with the GDPR and the German Federal Data Protection Act (BDSG).

Personal data is any information relating to an identified or identifiable natural person such as name, address, email, phone number or IP address.

3. Data Collected When Visiting Our Website

When you access our website, your browser automatically sends information to our server. The following data is processed:

  • IP address
  • Date and time of access
  • Visited pages
  • Referrer URL
  • Browser type and version
  • Operating system

Legal basis: Art. 6(1)(f) GDPR. Our legitimate interest is the stable and secure operation of our website.

4. Contact Forms & Booking Requests

If you contact us via form or email, we process the data you provide (name, address, phone, email, cleaning details, appointment preferences) to respond to your request.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual steps & contract performance).

5. Cookies & Cookie Consent

Our website uses cookies. Some are essential for technical functionality. Others require your explicit consent (e.g. analytics cookies).

Legal basis: Art. 6(1)(a) GDPR for consent-based cookies; Art. 6(1)(f) GDPR for technically required cookies.

6. Analytics & Tracking Tools

If we use Google Analytics or similar tools, data may be collected to analyze user behavior. This only occurs with your consent via our cookie banner.

Legal basis: Art. 6(1)(a) GDPR.

7. Service Providers (Processors)

We may use external companies such as hosting providers, email services and booking systems. These processors are bound by GDPR-compliant contracts.

8. Data Transfers Outside the EU

If tools transfer data to third countries (e.g. USA), this happens only if the GDPR requirements and safeguards (e.g. Standard Contractual Clauses) are met.

9. Storage Period

We keep your personal data only as long as needed for the purposes stated in this Privacy Policy or as required by law.

10. Your Rights Under GDPR

  • Right to access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent at any time (Art. 7 GDPR)

To exercise your rights, contact us at the email above.

11. Right to Lodge a Complaint

You have the right to file a complaint with the supervisory authority in Germany:

Bavarian Data Protection Authority (BayLDA).

12. Changes to This Privacy Policy

We may update this policy occasionally. The latest version is always available on our website.